What is the secret behind FMAV’s success throughout the years? Our people! They make us who we are today and who we will be in the future. As Canada’s largest independently owned audiovisual company, FMAV has more than 250 staff across seven offices from coast to coast, and it’s our people who make us a different kind of Audiovisual Company.
Because our people make the difference, we thought we’d tell you more about them, and how they’ve helped us become a favorite in the events industry, in an Employee Spotlight series.
In this series, you’ll get a glimpse at one featured employee each month. We will talk about what makes them tick, why they come to work each day and what they look forward to doing in their free time?
This month we talked to Barthélemy Formery about his role here at FMAV, his passion for the events industry and his secret talents. Here’s what he had to say:
What is your current role and how long have you been working at FMAV?
I started working at FMAV as a freelance technician in December 2013, graduating to a full-time employee in August 2014 and have been an account manager since May 2017. My role is to develop relationships with our existing clients to grow our partnership, and in addition work with our operational team of technicians and production to deliver great experiences for our clients.
Tell us about your start and growth at FMAV?
I started as an audio technician. I had a good knowledge of lighting and basic video skills, which were developed in the three years as an FMAV technician. Working at FMAV has helped me to improve my customer service skills and my knowledge of corporate events. As well, now that I’m an account manager, I’m discovering a whole other aspect of the job. In fact, I can say my experience as a technician compliments my role as an account manager and allows me to better advise my clients.
What made you want to get into the field?
Before FMAV, I worked in the entertainment industry. I had strange schedules and was often on the road for extended periods of time. The human side of the company motivated me to join the FMAV team. Beginning as a freelancer, I noticed FMAV had a great group of people, work atmosphere and mentality, which opened my mind to exploring the world of events much more. I really enjoyed being a technician, but I wanted to experience other areas of the business more focused on direct customer service. I love the experience of being in contact with clients.
What do you enjoy most about your role?
My customer relationships and working directly with clients. It is very rewarding to see the degree of trust established over time. Another thing I really like about my job is project management, the planning a project from start to finish and thereafter; seeing it progress and finally, accomplishing something the client is proud of.
Tell us something about your personal life. What do you like to do in your spare time? What are your hobbies?
I’m a huge fan of many song genres but am particularly fond of electronic music and listen to a lot of hip hop and funk along with my passion for live music. In my spare time, I enjoy reading crime novels to relax and watching TV series like Boardwalk Empire, Peaky Blinders and True Detective.
In addition, I enjoy sports, including swimming and tennis, and when the opportunity arises, I like to go to the shoreline.
Barthélemy is one of over 250 valued employees at FMAV. You can learn more about the FMAV culture on our website, or visit the FMAV Careers page to hear more from our people.