Ready. Set. Impact.

Events have power. The power to connect and inspire.

When people come together, ideas take root. Relationships are built. Real change happens.

With imagination and skill, the latest technology, and a passion for excellence, we create innovative event solutions.

Our Canadian team of creators, innovators and experts, we transform events into immersive, collaborative experiences that deliver real results.

Encore Canada. Events that Transform.

Our Story

What We Do

We’ve been creating memorable event experiences that connect and inspire, and engage and transform organizations for decades. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process.

In partnership with event planners, hotels, venues, and staging customers, we create and execute thousands of events annually – in person, virtual and hybrid – of any size, at any venue, anywhere in the world. Our core values are embedded in our DNA, and our team members are innovators and collaborators at heart – highly trained experts that intuitively combine creative, production and technology services to deliver unparalleled service excellence for you.

About Us

We have aligned our portfolio of companies (including PSAV Canada, FMAV and Encore Canada which was previously Freeman AV Canada) under a new master brand and assumed the name Encore. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences..

 

Global Reach. Local Insight

Our global, national, and local network of industry experts allow us to offer something no one else can. You get the expertise of a partner that understands local nuances with the vast resources of a global leader to deliver the same level of service excellence, time after time, — no matter where your event takes you.

Whether it be a hotel, convention center, restaurant, museum, or other event space, we have global reach to deliver a consistent experience and measurable results

National Support

    • Hundreds of Canadian of industry leading experts
    • 200+ In-house venue locations in more than 5 provinces
    • Regional Network of warehouses
    • 20+ production centre locations across.
    • 300,000+ in-person, virtual and hybrid events produced annually.
  •  

Global Resources

    • Thousands of industry leading experts
    • 2,100+ In-house venue locations in 23 countries
    • Global network of regional warehouses
    • Global production capabilities
    • 7 Million in-person, virtual and hybrid events produced annually
    • #1 Provider to hotel chains
    • #1 Casino/gaming provider

 

Consistency Means

    • A unified experience for you and your participants in any venue or location.
    • A partner that has knowledge and understanding of your event goals.
    • Saving time on on-boarding new team members for every event.
    • A clear understanding of your brand and message.

Purpose, Mission, Values

 

The Encore brand is built on the foundation of our purpose, mission and values. We represent these ideals in the way we serve our customers and team members globally.

 

Our Purpose

To connect and inspire people.

Our Mission

To be an invaluable partner on our customers’ journeys

Our Values

To deliver world class service, see the big picture, value people, drive results and do the right thing.

We are Different

 

Innovation

Through relentless research and thought leadership our designated teams set the industry standards in innovation.

Collaboration

Listening closely to our customers is key to developing a highly personalized approach to each event partnership.

Expertise

With a rich heritage of end-to-end solutions and in-house capabilities, our passionate teams are highly skilled at delivering measurable results.

Excellence

No matter where you are in the world, our commitment to customer service and operational excellence is unparalleled.

1.7 Million

IN-PERSON, VIRTUAL AND HYBRID EVENTS PRODUCED ANNUALLY

10+

YEARS IN
INDUSTRY

80

YEARS IN
INDUSTRY

2,100

IN-HOUSE VENUE LOCATIONS IN 20 COUNTRIES

Leadership

Our leadership team of seasoned hospitality-focused experts define industry standards around the world.

Brian Farrell

Brian Farrell

Joining Encore Canada in 1984, Brian brought a well-rounded financial background that provided the experience needed to run a successful organization.... Learn More
Jay Lanchbury

Jay Lanchbury

Starting with Encore Canada in 2004, Jay brings an impressive resume to the table. From working on both sides of the aisle to being proficient in deve... Learn More
Peter Cornforth

Peter Cornforth

Peter is a passionate AV professional who still loves the business after 30 years. He believes in creating long-term relationships with clients by hel... Learn More
Neil MacNeil

Neil MacNeil

Working in various markets across Canada, Neil brings over 25 years of event production and management experience to Encore Canada. With a passion for... Learn More
Serge Kijner

Serge Kijner

When Serge joined Encore Canada in 2016, he brought more than 18 years of leadership experience. He’s using that expertise in his current leadership... Learn More
Bernard Carignan, M.B.A.

Bernard Carignan, M.B.A.

As vice president of Encore Canada eastern region, Bernard strives every day to deepen the company’s relationships with executives and senior levels... Learn More
Nozer Bhathena

Nozer Bhathena

Nozer Bhathena is PSAV’s Vice President of Canada’s Venue operations. He is responsible for P&L management and provides hands-on leadership, i... Learn More
Madeleine Bart

Madeleine Bart

Starting in the event marketing industry in 2011, Madeleine has a wide range of experience on both sides of the aisle. Joining Encore Canada in 2016, ... Learn More
Sonya Crisp

Sonya Crisp

Sonya joined PSAV in January of 2018, starting at the 2018 GLM. Sonya partners with the Canadian leadership team to provide strategic HR direction for... Learn More
Mark Bullen

Mark Bullen

As the vice president of information services, Mark creates target paths of innovation and service for the Encore Canada enterprise. He realizes that ... Learn More
David Campbell

David Campbell

David Campbell is Encore Canada’s most senior executive responsible for developing strategies, driving growth, maintaining operational excelle... Learn More

In celebration of Global Meetings Industry Day (GMID), we looked toward the future of the industry we love.

Many things will change but one will remain, the need for human connection.

Meetings and events will continue and we will continue creating events that transform.

Industry Advocacy

Our participation and support is paramount to maintaining and strengthening the events industry.

We do so through engagement, volunteerism, board participation at global and local organizational chapters throughout the world, in-person, hybrid and digital event production, as well as thought leadership and education.  

Intrado-encore

Intrado Digital Media and Encore Enter Strategic Partnership to Lead the Future of Business Events

June 29, 2021
News Release

Global industry leaders combine production and technology services to deliver unmatched event experiences for virtual and in-person audiences Islandia, NY and Schiller Park, IL – June 29, 2021 – Intrado Corporation (“Intrado” or the “Company”), a global leader in technology-enabled services, and Encore, a leading global event production company, today announced a strategic partnership between … Read More

Cvent_and_encore

Global Leaders Cvent and Encore Announce Strategic Partnership to Offer Unique End-to-End Virtual and Hybrid Events Solution

June 16, 2021
News Release

Partnership combines Cvent’s leading event marketing and management platform and Encore’s global production capabilities to help organizations deliver more engaging and impactful experiences SCHILLER PARK, Ill., and TYSONS, VA., June 15, 2021 – Cvent, a market-leading meetings, events and hospitality technology provider, and Encore (created through the merger of Encore and PSAV), a leading global … Read More

As Industry Restarts In-person Events, PCMA and Encore Enter Three-year Partnership for Digital Event Strategist Program to Support Hybrid Future

May 28, 2021
News Release

SCHILLER PARK, Ill., June 2, 2021 – PCMA’s Digital Event Strategist (DES) certification for event professionals has secured a new partner to extend its impact on the industry recovery. Encore, a leading global event technology and production company, is partnering with PCMA as part of a three-year agreement to include scholarships and other direct benefits … Read More