Ready. Set. Impact.
Events have power. The power to connect and inspire.
When people come together, ideas take root. Relationships are built. Real change happens.
With imagination and skill, the latest technology, and a passion for excellence, we create innovative event solutions.
Our Canadian team of creators, innovators and experts, we transform events into immersive, collaborative experiences that deliver real results.
Encore Canada. Events that Transform.
Our Story
What We Do
We’ve been creating memorable event experiences that connect and inspire, and engage and transform organizations for decades. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process.
In partnership with event planners, hotels, venues, and staging customers, we create and execute thousands of events annually – in person, virtual and hybrid – of any size, at any venue, anywhere in the world. Our core values are embedded in our DNA, and our team members are innovators and collaborators at heart – highly trained experts that intuitively combine creative, production and technology services to deliver unparalleled service excellence for you.
About Us
We have aligned our portfolio of companies (including PSAV Canada, FMAV and Encore Canada which was previously Freeman AV Canada) under a new master brand and assumed the name Encore. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences..
Global Reach. Local Insight
Our global, national, and local network of industry experts allow us to offer something no one else can. You get the expertise of a partner that understands local nuances with the vast resources of a global leader to deliver the same level of service excellence, time after time, — no matter where your event takes you.
Whether it be a hotel, convention center, restaurant, museum, or other event space, we have global reach to deliver a consistent experience and measurable results
National Support
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- Hundreds of Canadian of industry leading experts
- 200+ In-house venue locations in more than 5 provinces
- Regional Network of warehouses
- 20+ production centre locations across.
- 300,000+ in-person, virtual and hybrid events produced annually.
Global Resources
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- Thousands of industry leading experts
- 2,100+ In-house venue locations in 23 countries
- Global network of regional warehouses
- Global production capabilities
- 7 Million in-person, virtual and hybrid events produced annually
- #1 Provider to hotel chains
- #1 Casino/gaming provider
Consistency Means
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- A unified experience for you and your participants in any venue or location.
- A partner that has knowledge and understanding of your event goals.
- Saving time on on-boarding new team members for every event.
- A clear understanding of your brand and message.
Purpose, Mission, Values
The Encore brand is built on the foundation of our purpose, mission and values. We represent these ideals in the way we serve our customers and team members globally.
To connect and inspire people.
To be an invaluable partner on our customers’ journeys
To deliver world class service, see the big picture, value people, drive results and do the right thing.
We are Different
Innovation
Through relentless research and thought leadership our designated teams set the industry standards in innovation.
Collaboration
Listening closely to our customers is key to developing a highly personalized approach to each event partnership.
Expertise
With a rich heritage of end-to-end solutions and in-house capabilities, our passionate teams are highly skilled at delivering measurable results.
Excellence
No matter where you are in the world, our commitment to customer service and operational excellence is unparalleled.
1.7 Million
IN-PERSON, VIRTUAL AND HYBRID EVENTS PRODUCED ANNUALLY
10+
YEARS IN
INDUSTRY
80
YEARS IN
INDUSTRY
2,100
IN-HOUSE VENUE LOCATIONS IN 20 COUNTRIES
Leadership
Our leadership team of seasoned hospitality-focused experts define industry standards around the world.
Brian Farrell
Joining Encore Canada in 1984, Brian brought a well-rounded financial background that provided the experience... Learn More
Jay Lanchbury
Starting with Encore Canada in 2004, Jay brings an impressive resume to the table. From... Learn More
Peter Cornforth
Peter is a passionate AV professional who still loves the business after 30 years. He... Learn More
Neil MacNeil
Working in various markets across Canada, Neil brings over 25 years of event production and... Learn More
Serge Kijner
When Serge joined Encore Canada in 2016, he brought more than 18 years of leadership... Learn More
Bernard Carignan, M.B.A.
As vice president of Encore Canada eastern region, Bernard strives every day to deepen the... Learn More
Nozer Bhathena
Nozer Bhathena is PSAV’s Vice President of Canada’s Venue operations. He is responsible for P&L... Learn More
Madeleine Bart
Starting in the event marketing industry in 2011, Madeleine has a wide range of experience... Learn More
Sonya Crisp
Sonya joined PSAV in January of 2018, starting at the 2018 GLM. Sonya partners with... Learn More
Mark Bullen
As the vice president of information services, Mark creates target paths of innovation and service... Learn More
David Campbell
David Campbell is Encore Canada’s most senior executive responsible for developing strategies, driving growth, maintaining operational excellence and ensuring customer and employee... Learn MoreIndustry Advocacy
Our participation and support is paramount to maintaining and strengthening the events industry.
We do so through engagement, volunteerism, board participation at global and local organizational chapters throughout the world, in-person, hybrid and digital event production, as well as thought leadership and education.
Anne Sorenson
We are all deeply saddened to learn of the passing of Arne Sorenson, President and CEO of Marriott International. He has always been a tremendous advocate for our industry and, for anyone who had the privilege to meet him, was an inspiring leader showcasing the values of integrity, service and empathy. We extend our condolences to … Read More
ENCORE® HYBRID EVENT SOLUTIONS LEADING THE WAY FOR INDUSTRY REBOUND
Learnings from proprietary customer insights inform new hybrid solutions SCHILLER PARK, Ill., February 9, 2021 – Encore, a leading global event production company, announced the development of enhanced end-to-end hybrid solutions to address the growing needs of meeting planners and venue partners to manage the transition to integrating in-person and virtual events. An outcome of … Read More
PSAV® BEGINS TO OPERATE UNDER THE ENCORE® BRAND
Unified Company Brings More Value to Customers and Venue Partners SCHILLER PARK, Ill., January 11, 2021 – PSAV, the leading global event production company, announced today that it will begin to operate under the Encore name as part of a planned move to align its portfolio of companies under a master brand. Announced in March … Read More