Ready. Set. Impact. with Encore Canada Event Provider
Events have power. The power to connect and inspire.
When people come together, ideas take root. Relationships are built. Real change happens.
With imagination and skill, the latest technology, and a passion for excellence, we create innovative event solutions.
Our Canadian team of creators, innovators and experts, we transform events into immersive, collaborative experiences that deliver real results.
Encore Canada. Events that Transform.
Our Story
What We Do
We’ve been creating memorable event experiences that connect and inspire, and engage and transform organizations for decades. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process.
In partnership with event planners, hotels, venues, and staging customers, we create and execute thousands of events annually – in person, virtual and hybrid – of any size, at any venue, anywhere in the world. Our core values are embedded in our DNA, and our team members are innovators and collaborators at heart – highly trained experts that intuitively combine creative, production and technology services to deliver unparalleled service excellence for you.
About Us
We have aligned our portfolio of companies (including PSAV Canada, FMAV and Encore Canada which was previously Freeman AV Canada) under a new master brand and assumed the name Encore. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences..
Global Reach. Local Insight
Our global, national, and local network of industry experts allow us to offer something no one else can. You get the expertise of a partner that understands local nuances with the vast resources of a global leader to deliver the same level of service excellence, time after time, — no matter where your event takes you.
Whether it be a hotel, convention center, restaurant, museum, or other event space, we have global reach to deliver a consistent experience and measurable results
National Support
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- Hundreds of Canadian industry leading experts
- 200+ In-house venue locations in more than 5 provinces
- Regional Network of warehouses
- 20+ production centre locations across.
- 300,000+ in-person, virtual and hybrid events produced annually.
Global Resources
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- Thousands of industry leading experts
- 2,100+ In-house venue locations in 23 countries
- Global network of regional warehouses
- Global production capabilities
- 1.7 Million in-person, virtual, and hybrid events produced
- #1 Provider to hotel chains
- #1 Casino/gaming provider
Consistency Means
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- A unified experience for you and your participants in any venue or location.
- A partner that has knowledge and understanding of your event goals.
- Saving time on on-boarding new team members for every event.
- A clear understanding of your brand and message.
Purpose, Mission, Values
The Encore brand is built on the foundation of our purpose, mission and values. We represent these ideals in the way we serve our customers and team members globally.
To connect and inspire people.
To be an invaluable partner on our customers’ journeys
To deliver world class service, see the big picture, value people, drive results and do the right thing.
We are Different
Innovation
Through relentless research and thought leadership our designated teams set the industry standards in innovation.
Collaboration
Listening closely to our customers is key to developing a highly personalized approach to each event partnership.
Expertise
With a rich heritage of end-to-end solutions and in-house capabilities, our passionate teams are highly skilled at delivering measurable results.
Excellence
No matter where you are in the world, our commitment to customer service and operational excellence is unparalleled.
1.7 Million
IN-PERSON, VIRTUAL AND HYBRID EVENTS PRODUCED ANNUALLY
10+
YEARS IN
INDUSTRY
80
YEARS IN
INDUSTRY
2,100
IN-HOUSE VENUE LOCATIONS IN 20 COUNTRIES
Leadership
Our leadership team of seasoned hospitality-focused experts define industry standards around the world.
Jay Lanchbury
Starting with Encore Canada in 2004, Jay brings an impressive resume to the table. From working on both sides of the aisle to being proficient in deve... Learn MoreChuck Corrigan
With nearly 30 years of industry experience, Chuck is skilled at working with clients from concept to close. Whether he is providing on-site technical... Learn MoreSerge Kijner
When Serge joined Encore Canada in 2016, he brought more than 18 years of leadership experience. He’s using that expertise in his current leadership... Learn MoreBernard Carignan, M.B.A.
As vice president of Encore Canada eastern region, Bernard strives every day to deepen the company’s relationships with executives and senior levels... Learn MoreNozer Bhathena
Nozer Bhathena is the Vice President of Encore Canada’s Venue operations. He is responsible for P&L management and provides hands-on leadership,... Learn MoreMadeleine Bart
Starting in the event marketing industry in 2011, Madeleine has a wide range of experience on both sides of the aisle. Joining Encore Canada in 2016, ... Learn MoreMark Bullen
As the vice president of information services, Mark creates target paths of innovation and service for the Encore Canada enterprise. He realizes that ... Learn MoreTravis Cornell
Travis Cornell joined Encore Canada in 2024 and is responsible for the organization’s financial oversight, business insights, and strategic planning... Learn MoreSimona Gamero
Simona Gamero joined Encore Canada as the Vice President of Human Resources for Canada in October 2023. Simona currently leads all HR initiatives whil... Learn MoreDavid Campbell
David Campbell, Managing Director, International Operations, with oversight for Canada and Mexico, brings more than three decades of successful experi... Learn MoreIndustry Advocacy
Our participation and support is paramount to maintaining and strengthening the events industry.
We do so through engagement, volunteerism, board participation at global and local organizational chapters throughout the world, in-person, hybrid and digital event production, as well as thought leadership and education.
Encore Team Members Receive Top Honors
The annual E2 Awards Ceremony is part of the company’s commitment to being a Great Place to Work ™ CHICAGO, IL Feb. 2, 2024 – Seven team members and a total of 21 finalists were honored at the Encore Excellence Awards this week after a committee reviewed over 400 nominations. The annual awards program is … Read More
2024 Industry Trends for Venues
While the hospitality industry is anticipating growth in 2024, economists are cautioning about the back half of the year for the U.S., keeping CEOs on their toes about what is to come. The Group Customer Pulse The results from the Q4 2023 Encore Planner Pulse survey show that 47% of meeting professionals are increasing budgets … Read More
2024 Outlook: Research & Insights Driving the Events industry
San Diego, CA, January 8, 2024 — Live from PCMA Convening Leaders 2024, Encore is sharing key research insights that meeting professionals need to know, including: Hotelier expectations for event growth in 2024 How meeting professionals are sizing up this year’s budgets How meeting professionals are thinking about measuring events’ impact on their organization How … Read More