IPAC Annual Conference 2023

Client: Institute of Public Administration of Canada (IPAC)
Venue: Delta Hotels by Marriott, Ottawa City Centre
Date: September 2023


From September 13th to 15th, the Institute of Public Administration of Canada (IPAC) partnered with Encore for their 2023 Annual Conference in Ottawa. The event, themed “Public Administrations Amid Social Upheaval”, brought together over 550 Canadian leaders in-person and 650 virtually to hear from Canadian and global experts on how to tackle the most pressing public sector issues.

IPAC’s goal was to create an experience where attendees could ebb and flow through the event space, allowing them to enjoy the program or attend important meetings as needed.


  • Utilized AI Interpretation for captions and accessibility purposes in both English and French

  • MediaLab top and tail edits for post-event on-demand recordings

  • A dedicated “Headshot Salon” allowed attendees to take a new, professional headshot directly on-site

  • Multiple awards presented over multiple sessions across the event, as opposed to dedicating a larger, less-attended time block for a traditional Awards Ceremony format

  • Use of royalty-free music library for breaks and presenter walk-ups, and voice-of-god library for general announcements


“The IPAC team is incredibly pleased to have worked with Encore for our to execute our 2023 Annual Conference, and are thankful to have a reliable partner for such an important event. With the contingency planning in place, backup technology, and proactive planning in place, we were able to trust that the show would be flawlessly executed.

For the in-person component, we loved the backdrop incorporating the hotel's feature wall, as well as the Headshot Salon and Encore's available sound and music libraries. We also appreciated that the script was inclusive of our many virtual attendees. We look forward to working together again next year!”

-Erin Bellwood, Event Manager
Institute of Public Administration of Canada (IPAC)

Tech Specs